Lok Sewa Aayog

Nepal Bank Ltd.

4th levelAssistant Post

Written Exam

Held on 2078-07-13

Paper: Second

Time: 2.3 hr

Full Marks: 100

Subject: Management

Section: A

  1. Define Management. Explain about the System Theory of Management and also highlight the importance of this theory in the banking sector. 2+5+3=10
  2. What roe should leadership play for the success of an organization? What type of leadership style can be suitable in Nepalese context? Clarify with an example. 5+5=10
  3. With appropriate examples, define the terms ‘job description’, ‘job specification’ and ‘job rotation’. Also mention the advantages and disadvantages of job rotation. 2 +2+2+2+2=10
  4. What are the benefits of performance appraisal in an organization? What are the matters that should be given attention to make performance appraisal more practical. 4+6=10
  5. Why is collective bargaining needed? Which law governs the issues of ‘trade union’ and ‘collective bargaining’ in Nepal? As provisioned in law, what kinds of activities are allowed and what are not permitted during the collective bargaining? 2+2+3+3=10

Section: B

  1. Write short notes on (6+4=10)
    1. Management information system (MIS) and Decision Support System (DSS)
    2. Data Base Management System (DBMS)
  2. What are the basic elements of letter writing? Mention a sample of any letter writing. (3+7=10)
  3. What are the importance of customer friendly behavior in an office? In the context of Nepal, what are the sectors that need to be reformed to make customer friendly behavior effective? Mention. (3+7=10)
  4. What is record management? Why is it required in an organization? List out the recent techniques that are being used to make record management more effective. (2+4+4=10)
  5. Why is sampling made during the data collection process? List out the sampling methods for data collection. Also mention the steps to be followed inn multi-stage sampling method. (2+5+3=10)

The End

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